Process Cycle Time (PCT)

Average time required to complete key business processes end-to-end

OperationsProductDurationMonthly

FORMULA

PCT = Sum of (Process Completion Time) / Number of Processes

What is Process Cycle Time?

Operational efficiency metric. Examples: order-to-delivery, claims processing, hiring cycle. Shorter cycle time = faster value delivery. Track by process and drive continuous improvement.

Chart

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Required Data Columns

process_startprocess_endcycle_count