Education Metrics
9 metrics in Education
Employee Retention Rate (ERR)Percentage of employees who remain with the organization over a specific period
HR / PeoplePercentageMonthly
Employee Net Promoter Score (eNPS)Measures employee loyalty and likelihood to recommend as a place to work
HR / PeopleScore / IndexQuarterly
Employee Satisfaction Score (ESS)Overall employee satisfaction rating aggregated across multiple dimensions
HR / PeopleScore / IndexQuarterly
Training Completion Rate (TCR)Percentage of assigned training programs that employees successfully complete
HR / PeoplePercentageMonthly
Student Completion Rate (SCR)Percentage of students completing a program or course successfully
OperationsCustomer SuccessPercentageAnnually
Student Retention Rate (SRR)Percentage of students continuing from one period to the next
Customer SuccessOperationsPercentageAnnual
Graduation Gap Closure Rate (GGCR)Improvement in graduation rate for underrepresented student groups
OperationsPercentageAnnual
Cost Per Graduate (CPG)Average institutional cost to produce one graduate
FinanceOperationsCurrencyAnnual
Labor Cost Percentage (LCP)Employee salaries and benefits as % of total operating revenue
FinanceOperationsPercentageMonthly
Related Guides
View all →Calculation Guides
How to Calculate Employee Turnover Rate (and What It Actually Tells You)
Step-by-step guide to calculating employee turnover by department and understanding what drives retention problems.
Metric ComparisonsChurn Rate vs. Retention Rate: Two Sides of the Same Coin?
Understand how churn and retention measure customer loss, why both matter, and how to use each metric to improve your business.
Calculation GuidesHow to Calculate Conversion Rate Across Your Funnel
Master conversion rate calculation at every funnel stage: website, demo, sales, onboarding. With real examples and optimization tips.
Employee Engagement Score: The Complete Guide to Measuring Workforce Commitment
Learn how to measure Employee Engagement Score, interpret survey results, benchmark against industry standards, and implement strategies that drive meaningful improvements in workforce engagement.