Customer Data Security Incidents (CDSI)

Number of security breaches affecting customer data annually

EngineeringOperationsExecutive / C-SuiteSaaS / SoftwareFinancial ServicesHealthcareCountAnnual

FORMULA

CDSI = Total Data Breach Incidents / Year

What is Customer Data Security Incidents?

Critical compliance and reputation metric. Each incident costs average $4.2M+ in remediation, legal, and brand damage. Target = zero incidents. Must be disclosed to regulatory bodies.

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— · Customer Data Security Incidents

Required Data Columns

incidentsyearseverity_level