On-Time Delivery Percentage (OTD)
Percentage of orders delivered by promised delivery date
FORMULA
OTD = (On-Time Deliveries / Total Deliveries) × 100
Alternate Calculations
Early/On-Time
% delivered on or before promised dateWhat is On-Time Delivery Percentage?
On-Time Delivery Percentage measures the percentage of customer shipments arriving by the promised delivery date. Critical metric for logistics and supply chain operations.
Higher OTD indicates reliable service and customer satisfaction. Directly impacts customer retention and pricing power. Industry standard varies (85-95% depending on sector).
Chart
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Sample Data
| week | otd | total | percentage |
|---|---|---|---|
| W1 | 88 | 850 | 88 |
| W2 | 92 | 920 | 92 |
| W3 | 95 | 950 | 95 |
| W4 | 97 | 1,000 | 97 |
Required Data Columns
on_timetotal_deliveriesotd