Product Usage Depth & Feature Adoption (PUDS)
Composite score of unique features used, frequency of engagement, and depth of platform utilization
FORMULA
PUDS = (Features Used % × 40%) + (Engagement Frequency % × 35%) + (Advanced Features % × 25%)
What is Product Usage Depth & Feature Adoption?
Product engagement metric. Customers using more features show higher retention and expansion revenue. Identifies under-adopted features and training needs.
Chart
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Required Data Columns
features_usedengagement_countadvanced_features_used