Average Revenue Per User (ARPU)

Average monthly or annual revenue per active customer

FORMULA

ARPU = Total Revenue / Number of Active Customers


Alternate Calculations

Monthly ARPUMonthly Revenue / Average Active Customers
From MRRMRR / Number of Accounts

What is Average Revenue Per User?

Average Revenue Per User (ARPU) measures the mean revenue generated from each active customer during a specific period. It helps assess monetization effectiveness and pricing strategy impact. ARPU is typically calculated monthly or annually depending on billing cycles. Increasing ARPU through upsells, cross-sells, or price increases is a key growth lever. ARPU trends help forecast future revenue growth.

Chart

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195,000revenue · JunAverage Revenue Per User
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Sample Data

monthrevenuecustomersarpu
Jan120,000250480
Feb130,000265490
Mar142,000280507
Apr158,000295535
May175,000310565
Jun195,000325600

Required Data Columns

Total RevenueNumber of Active Customers