Supply Chain Metrics
17 metrics in Supply Chain
On-Time In-Full (OTIF)Percentage of orders delivered on time and complete with all items
OperationsSupply ChainPercentageWeekly
Inventory Turnover (ITR)Number of times inventory is sold and replaced over a specific period
OperationsSupply ChainRatioMonthly
On-Time Delivery Rate (OTD)Percentage of orders delivered on or before the promised delivery date
OperationsSupply ChainPercentageWeekly
Fill Rate (FR)Percentage of customer orders fulfilled completely from available inventory
OperationsSupply ChainPercentageWeekly
Order Cycle Time (OCT)Total time from customer order placement to delivery
OperationsSupply ChainDurationWeekly
Supply Chain Cost (SCC)Total supply chain costs as a percentage of sales
OperationsSupply ChainFinancePercentageMonthly
Defect Rate (DR)Percentage of defective items received or produced out of total items
OperationsSupply ChainPercentageDaily
Perfect Order Rate (POR)Percentage of orders delivered on-time, in-full, damage-free with correct documentation
OperationsSupply ChainPercentageWeekly
Warehouse Efficiency (WE)Measure of how effectively warehouse resources are utilized
OperationsSupply ChainRateWeekly
Supplier Compliance Rate (SCR)Percentage of supplier deliveries meeting all quality and specification requirements
OperationsSupply ChainPercentageMonthly
Supplier Defect Rate (SDR)Percentage of supplier deliverables with defects
OperationsSupply ChainPercentageMonthly
Procurement Cost Savings (PCS)Total savings from vendor negotiation and supply chain optimization
OperationsSupply ChainFinancePercentageMonthly
Vendor Scorecard Rating (VSR)Composite quality and performance score for key vendors
OperationsSupply ChainScore / IndexQuarterly
Supply Chain Sustainability Score (SCSS)Composite assessment of supplier environmental and social responsibility practices
Supply ChainOperationsScore / IndexQuarterly
Third-Party Risk Score (TPRS)Composite risk assessment of vendors, partners, and third-party service providers
OperationsSupply ChainFinanceScore / IndexQuarterly
On-Time Delivery Rate (OTD)Percentage of shipments delivered on or before promised delivery date
OperationsSupply ChainPercentageWeekly
Perfect Order Rate (POR)Percentage of orders delivered complete, on-time, in perfect condition, with accurate invoice
OperationsSupply ChainCustomer SuccessPercentageWeekly
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